We help Kenyan hospitals get paid.
Claims preparation, rejection recovery and revenue-cycle support for clinics and hospitals.
A claim is only as strong as its documentation.
Rejected claims, incomplete records and delayed follow-up create avoidable work for clinical and finance teams. Start with a structured review of your process, then agree where support will have the greatest value.
Documentation gaps
Identify missing evidence before the next handover.
Duplicate submissions
Use a controlled register to keep work and references traceable.
Missing authorisations
Check the applicable requirement through the authorised payer channel.
The Ministry of Health identified these issues in its 26 February 2025 update. Current requirements should be verified for each service.
Healthcare support, from preparation to follow-up
Claims Desk
A more consistent route from care to claim.
Explore →Healthcare practiceRejection Recovery
Understand rejections. Correct the underlying issues.
Explore →Healthcare practicePre-authorisation & Documentation Audit
Find documentation gaps before submission.
Explore →Healthcare practiceSHA Contracting & Onboarding
Prepare your facility for a structured onboarding process.
Explore →A clear process. A shared view of progress.
Map the workflow and agree priorities.
Resolve documented gaps and exceptions.
Support the agreed submission process.
Follow status and report outstanding actions.
Business support beyond the claims desk
Built around your facility
Meet our Nairobi-based leadership and support team, led by CEO & Chairman David Osano.
Work with a Nairobi-focused healthcare back-office partner. Agree responsibilities, authorised access and reporting before work begins. Payment decisions remain with the payer; no recovery amount or payment date is guaranteed.
Practical ideas for your team
Find out where your workflow needs attention.
Start with a business enquiry. Keep patient information out of this website.
Contact Alata Vision →